Billyard Insurance Group Job Board
Vice President, Corporate Distribution
Description
Billyard Insurance Group (BIG) is a leader in the insurance industry, dedicated to building a culture that reflects our core values. At BIG, we Think BIG by exceeding expectations and creating lasting value for our clients, industry, and communities. We Act with Integrity by upholding honesty, transparency, and respect in everything we do. Our clients are at the center of our decisions as we embrace a Client First, Always mindset. We believe in the power of teamwork to Achieve More Together, combining strengths to deliver meaningful solutions. Finally, we Innovate with Purpose by leading the digital insurance revolution, consistently driving quality, enhancing client service, and empowering brokers.
With over 80 locations across Canada and recognition as one of Canada’s Top Growing Companies, BIG is shaping the future of insurance. Join us as we continue to redefine the industry with innovation, collaboration, and excellence.
The Vice-President, Corporate Distribution, is responsible for overseeing the corporate branch’s operations, sales, and service teams, ensuring operational excellence, growth, and profitability. This role requires a strong focus on operational execution, process optimization, and the expansion of BIG’s market footprint. The Vice-President will lead geographically dispersed teams of brokers, service staff, and other corporate branch operations, ensuring seamless management of the corporately owned branches. With a mandate to drive growth, efficiency, and profitability, the Vice-President will work closely with the executive team to refine best practices and align operational strategies across the organization.
What does the Vice President, Corporate Distribution do?
- Lead the Corporate Branch operations, with a focus on managing the geographically diverse sales team and supporting service teams handling both existing clients and new acquisitions.
- Oversee the development and execution of targeted sales strategies across personal and commercial lines of business, ensuring the achievement of revenue and growth targets. Drive expansion into new geographic markets across Canada.
- Develop and implement standardized operational processes and best practices to improve efficiencies across the Corporate Branch and integrate seamlessly with the broader organizational structure.
- Drive client retention initiatives and oversee the acquisition of new business, focusing on increasing client satisfaction, loyalty, and revenue generation.
- Manage the profitability of the Corporate Branch, including revenue, expenses, and operational efficiency. Ensure that financial targets are met and that sustainable growth is achieved.
- Provide leadership to a growing team of managers, team leaders, and brokers. Mentor and support the professional development of staff and franchisees, building high-performance teams that execute on BIG's strategic goals.
- Collaborate with Finance, Marketing, Technology, People & Culture, and other departments to align corporate strategies and enhance operational performance, ensuring consistent delivery of client services and sales support.
- Ensure that all corporate branch operations comply with legal, regulatory, and company standards, proactively managing risks and ensuring business continuity.
- Lead the integration and stabilization of business from branches that close, supporting the transition and setting up new corporate locations, while building the blueprint for future franchise expansion.
- Drive ongoing improvement initiatives to enhance operational efficiency. Evaluate current business models and look for innovative approaches to expand product offerings and optimize operations.
- Develop long-term forecasts for sales, service demand, and resource allocation, ensuring the corporate branch can scale efficiently in line with BIG’s strategic vision.
- Represent the organization at industry events and forums, acting as a thought leader in operational excellence and driving initiatives that position BIG as a leader in the market.
Does this sound like you?
- In-depth understanding of personal and commercial lines of insurance, including product offerings, market dynamics, and regulatory requirements across Canada.
- Proven ability to create, execute, and refine sales strategies that align with corporate objectives, drive revenue growth, and expand market share.
- Expertise in optimizing operational processes across multiple teams and locations, ensuring consistency, productivity, and profitability.
- Strong knowledge of financial management, including P&L accountability, budgeting, forecasting, and resource allocation to meet business targets.
- Skilled in developing and maintaining long-term, strategic relationships with clients, ensuring high levels of retention, satisfaction, and account growth.
- Experience in identifying, mitigating, and managing operational, financial, and compliance risks to safeguard the organization and its clients.
- Ability to analyze performance data, KPIs, and industry trends to inform decisions and continuously improve business outcomes.
- Proven track record of working closely with other business functions (finance, marketing, IT) to align strategies and achieve shared business goals.
- Proficient in leveraging CRM systems, industry-related software, and data analytics tools to track performance, optimize processes, and improve service delivery.
- Strong leadership skills, with the ability to inspire, mentor, and guide diverse teams towards achieving company objectives while fostering a culture of growth and accountability.
- Ability to think long-term and develop strategies that support both immediate business goals and future growth, ensuring scalability and sustainability.
- Excellent verbal and written communication skills, with the ability to clearly articulate complex ideas, engage with senior leaders, and represent the organization externally.
- Exceptional problem-solving skills, with the ability to address challenges creatively and implement effective solutions in a timely manner.
- Strong ability to build and maintain relationships with internal and external stakeholders, including senior executives, partners, and industry influencers.
- Expertise in managing organizational change, guiding teams through transitions and ensuring alignment with strategic objectives while maintaining operational stability.
- Strong analytical and critical thinking skills, capable of assessing data, trends, and business performance to drive informed decision-making and continuous improvement.
- A deep commitment to delivering exceptional customer service, ensuring that client needs are met, and satisfaction is continuously improved.
- Ability to navigate a dynamic business environment, adapting strategies and operations in response to market changes, evolving business needs, and organizational growth.
Qualifications
- Bachelor’s degree in Business, Insurance, or a related field.
- Active RIBO License.
- A minimum of 12 years of experience in insurance brokerage operations, with at least 8 years in a leadership role overseeing large, diverse teams and multi-faceted operations.
- Proven track record of driving sales growth, managing complex teams, and optimizing branch operations to deliver top-tier client satisfaction and profitability.
- Strong experience with both personal and commercial lines of business, with a demonstrated ability to manage geographically dispersed teams and cross-functional collaboration
- Insurance broker licenses in other jurisdictions an asset
- An active Level 3 RIBO License an asset
What We Offer
- People-focused company culture
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 3 weeks’ of paid vacation in the first year of employment; 4 weeks’ in year 2
- Birthday day off
- Hybrid work from home / in-office environment
- Retirement savings programs, with company-matched RRSP contributions
Our Commitment to Diversity, Inclusion and Belonging
Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Our Commitment to Accessibility
Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at recruitment@thebig.ca or 905.346.2190 ext. 10211.