Billyard Insurance Group Job Board
Manager, Business Intelligence
Description
Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.
The Manager, Business Intelligence is responsible for overseeing the development, implementation, and management of business intelligence strategies and solutions to drive informed decision-making across the organization. This role requires deep expertise in data analytics, data warehousing, and BI tools, including experience with the development of reporting solutions, dashboards, and key business metrics. The Manager will lead a growing team of BI analysts and developers, ensuring timely project delivery and maintaining an evolving BI capability that supports strategic and operational goals within the insurance brokerage environment.
What does the Manager, Business Intelligence do?
- Lead the development and execution of business intelligence strategies to ensure the efficient collection, analysis, and use of data across the organization, enhancing overall business performance.
- Manage and mentor a team of BI analysts and developers, ensuring alignment with organizational goals, growth, and ongoing skill development.
- Lead the creation and continuous improvement of reporting solutions, utilizing data analytics to provide insights and recommendations to key stakeholders across departments.
- Work closely with Underwriting, Finance & Accounting, Quality Assurance, People & Culture, Brokerage Supports, and Business Development to understand business needs and deliver effective BI solutions.
- Design, develop, and maintain key performance indicators (KPIs) and management dashboards to track performance across branches and departments, driving actionable insights.
- Oversee the management of BI projects, ensuring that they are completed on time, within scope, and within budget, while maintaining high-quality standards.
- Oversee the development and maintenance of data warehouses and data marts, ensuring data is structured efficiently for reporting and analysis purposes.
- Communicate complex data insights and technical information clearly to non-technical stakeholders, ensuring that BI solutions meet organizational needs.
- Manage the selection, implementation, and optimization of BI tools and platforms to ensure they meet the evolving needs of the organization.
- Ensure the integrity, accuracy, and security of all data used in business intelligence solutions, adhering to organizational data governance policies.
- Provide actionable insights and data-driven recommendations to senior leadership to support business strategy and decision-making processes.
- Foster strong relationships with key internal stakeholders to ensure alignment of BI projects with business needs and provide guidance on BI adoption and usage.
- Establish and promote best practices for BI development and use across the organization, ensuring consistency and high-quality output.
- Stay current with industry trends, emerging technologies, and best practices in business intelligence and data analytics to continuously improve BI solutions and capabilities.
- Oversee the BI infrastructure to ensure scalability and reliability of BI systems as the organization grows.
Does this sound like you?
- Leadership and Team Management (Proficient): Ability to lead, motivate, and manage a team of BI professionals, fostering a collaborative and high-performance environment.
- Communication Skills (Expert): Excellent verbal and written communication skills to effectively explain complex data insights to non-technical stakeholders.
- Collaboration (Proficient): Strong ability to collaborate with cross-functional teams and business units to understand their data needs and provide solutions that support business objectives.
- Problem-Solving (Proficient): Strong problem-solving skills, with the ability to address complex business intelligence challenges and find innovative solutions.
- Strategic Thinking (Proficient): Ability to align BI projects with the organization’s strategic goals and drive initiatives that support overall business objectives.
- Time Management (Proficient): Exceptional time management skills to juggle multiple priorities and ensure timely delivery of BI projects.
- Stakeholder Management (Proficient): Skill in managing stakeholder expectations and ensuring the successful adoption of BI tools and reporting solutions.
- Adaptability (Proficient): Ability to adapt to evolving business needs and the continuous development of BI technologies and practices.
- Conflict Resolution (Competent): Ability to resolve conflicts within teams or between departments in a diplomatic and constructive manner.
- Data Analytics (Proficient): Expertise in extracting, analyzing, and interpreting complex data sets to deliver actionable business insights.
- BI Tools and Platforms (Expert): Significant experience in using and optimizing business intelligence tools and platforms such as Power BI, Tableau, and SQL.
- Data Warehousing (Proficient): Strong knowledge in designing and maintaining data warehouses, ensuring data quality and accessibility for reporting purposes.
- Reporting and Dashboard Creation (Proficient): Experience in building and managing interactive reports and dashboards to support decision-making at various levels of the organization.
- Data Governance (Competent): Understanding of data governance best practices to ensure data accuracy, privacy, and security.
- Project Management (Proficient): Strong project management skills, with experience overseeing BI projects from initiation through to execution and delivery.
- ETL Processes (Competent): Knowledge of ETL (Extract, Transform, Load) processes to ensure efficient and effective data integration from multiple sources.
- SQL and Database Management (Proficient): Advanced skills in SQL for querying and managing databases, ensuring data integrity and quality.
- Cloud BI Technologies (Competent): Familiarity with cloud-based business intelligence technologies and their implementation in large organizations.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Business Analytics, or a related field.
- Minimum of 5 years of experience in business intelligence, data analysis, or data management, with at least 2 years in a leadership role managing BI teams.
- Extensive experience in implementing BI strategies and managing the development of reporting solutions, dashboards, and data analytics processes in a large organization.
- Proven experience with business intelligence tools, platforms, and technologies such as Power BI, Tableau, SQL, and similar tools.
- Demonstrated ability to lead and manage cross-functional teams, with a focus on driving projects from conception to completion.
- A Master’s degree or relevant certifications in Business Intelligence or Data Analytics
- Insurance, or other financial services industry experience
What We Offer
- People-focused company culture
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 3 weeks’ vacation in year 1, 4 weeks in year 2
- Birthday day off
- Hybrid work from home / in-office environment
- Retirement savings programs, with company-matched RRSP contributions
Working Conditions
- Works primarily in a standard office setting with a typical climate-controlled environment. The role requires periods of sitting, computer use, and participation in meetings or collaborative sessions. Noise levels are generally low, and the position involves minimal physical exertion.
- The role is required to travel at times for meetings with external insurance partners and related industry events.
Our Commitment to Diversity, Inclusion and Belonging
Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Our Commitment to Accessibility
Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at recruitment@thebig.ca or 905.346.2190 ext. 10211.