Billyard Insurance Group Job Board
Director of People & Culture (16-month Contract)
Description
This is a contract position starting as soon as possible, ending August 31, 2025.
Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.
Are you dedicated to shaping organizational culture, fostering employee growth, and ensuring compliance within the dynamic landscape of the insurance industry. We seek a talented and experienced Director of People & Culture to join our team for a contract maternity leave coverage position. As the Director of People & Culture, you will be pivotal in overseeing various aspects of HR operations, including insurance licensing processes, recruitment, performance management, and diversity initiatives. Your strategic leadership will drive the development and implementation of HR strategies aligned with our organization's goals and objectives. If you are a forward-thinking HR professional with a keen understanding of regulatory requirements, a commitment to fostering inclusive workplaces, and a track record of building high-performing teams, we invite you to apply and be part of our journey towards excellence.
What does the Director of People & Culture do?
- Oversee insurance licensing processes for employees, ensuring compliance with regulatory requirements and maintaining accurate records of licenses and certifications.
- Stay informed about changes in insurance regulations and licensing requirements, providing guidance to HR and management teams to ensure ongoing compliance.
- Develop and implement HR strategies aligned with the organization's goals and objectives.
- Oversee the recruitment and hiring process, ensuring the attraction and retention of top talent.
- Establish and maintain HR policies and procedures in compliance with employment laws and regulations.
- Lead performance management processes, including goal setting, performance reviews, and feedback mechanisms.
- Foster a culture of diversity, equity, and inclusion within the organization, promoting awareness and implementing initiatives to support these values.
- Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.
- Collaborate with department heads and senior leadership to address organizational challenges and drive cultural change.
- Analyze HR metrics and data to assess the effectiveness of HR programs and initiatives and make data-driven recommendations for improvement.
- Oversee compensation and reward programs, ensuring they are competitive and equitable.
- Stay abreast of industry trends and best practices in HR and proactively recommend innovative solutions to enhance the employee experience.
- Lead and develop a high-performing HR team, providing guidance, coaching, and professional development opportunities.
- Serve as a trusted advisor to senior leadership on people-related matters, providing insights and recommendations to support strategic decision-making.
- Oversee corporate events, including employee engagement activities, annual BIG Hearts charity events, President's Club and Broker Roundtable, ensuring seamless coordination and execution to promote team building, philanthropy, and recognition within the organization.
Does this sound like you?
- Strong business acumen with the ability to serve as a trusted advisor to senior leadership on people-related matters, providing insights and recommendations to support strategic decision-making.
- Proven leadership skills with the ability to lead and develop a high-performing HR team, providing guidance, coaching, and professional development opportunities.
- Proven track record of developing and implementing HR strategies aligned with organizational goals and objectives, with the ability to drive cultural change and foster a diverse and inclusive workplace.
- Strong knowledge of employment laws and regulations, with experience in establishing and maintaining HR policies and procedures to ensure compliance.
- Experience leading recruitment and hiring processes, including sourcing top talent, conducting interviews, and implementing effective onboarding programs.
- Demonstrated ability to lead performance management processes, including goal setting, performance reviews, and feedback mechanisms, to drive employee engagement and development.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with department heads, senior leadership, and external stakeholders.
- Analytical mindset with the ability to analyze HR metrics and data to assess program effectiveness and make data-driven recommendations for improvement.
- Experience overseeing compensation and reward programs, ensuring they are competitive, equitable, and aligned with organizational goals.
- Understanding of insurance licensing processes and regulatory requirements, with demonstrated experience in maintaining compliance and managing licensing for employees an asset.
- Experience leading and delivering corporate events an asset
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- ·HR certification (e.g., CHRP, CHRL) preferred.
- 7+ years of progressive experience in HR management roles
- Experience within a start-up or scale-up company preferred.
- Insurance industry experience an asset.
What We Offer
- People-focused company culture
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 4 weeks of vacation
- Birthday day off
Our Commitment to Diversity, Inclusion and Belonging
Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Our Commitment to Accessibility
Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at recruitment@thebig.ca or 905.346.2190 ext. 10211.